Talent Acquisition Lead

#BelongWithUs

Are you a strategic recruitment professional with a passion for process excellence and a heart for people? We are looking for a Talent Acquisition Lead to join our team, managing two direct reports and shaping the future of how we attract, engage, and onboard top-tier talent. The role will be a 12 month fixed term contract. 

The Role:

We’re looking for a Talent Acquisition Lead who understands that great people drive great business. Leading a small, high-impact team, you’ll own the end-to-end recruitment lifecycle, leveraging data and market trends to stay ahead of the competition. By refining our employer brand and ensuring total compliance, you’ll play a critical role in building a stronger, more diverse workforce for the future.

Key Responsibilities

• Values-Led Recruitment: Integrate our core behaviours into every stage of the hiring lifecycle. You will design interview frameworks that go beyond technical competency to ensure we hire individuals who resonate with our "why." Working closely with your stakeholders and attending regional meetings.
• Strategic Leadership: Manage a team of two to oversee the full recruitment life cycle from job requisition and sourcing to offer negotiation and onboarding.
• System & Process Excellence: Act as the lead for the ATS and Onboarding systems, auditing workflows to implement automation and streamline the candidate journey.
• Candidate Experience Advocacy: Own the end-to-end journey for every applicant, ensuring a high-touch, empathetic, and transparent process. 
• Employer Branding & Insight: Own the careers website and employer brand content while using real-time reporting dashboards to advise stakeholders on market trends and compensation.
• Reporting: Implement real-time dashboards to monitor and share key recruitment metrics.

You:

The ideal candidate has a proven track record of success in fast-paced recruitment environments, with prior experience in team leadership or mentorship. You are a systems-savvy professional, ideally with experience of Genius  ATS, utilising the platform to drive operational excellence. Beyond the process, you possess a deeply analytical mindset, enjoying the challenge of interrogating recruitment metrics to translate complex data into actionable, high-level insights for the Board. Most importantly, you are a value-centric leader who believes that how we hire is just as critical as who we hire; you are a passionate advocate for candidate experience, ensuring our behaviours and employer brand are authentically woven into every interaction.

Skills and competencies

• Previous Full-Cycle Recruiting or Talent Acquisition experience (Internal or Agency).
  
• Experience in driving end-to-end recruitment strategies and delivering on high-impact hiring initiatives, while managing multiple senior stakeholder expectations simultaneously.
  
• High energy and tenacity to thrive in a fast-paced hiring environment, with a genuine passion for candidate experience and talent excellence.
• Deep understanding of modern sourcing techniques, recruitment trends, and up-to-date knowledge of compliance/right-to-work legislation.
  
• Proven ability to deliver under pressure in a high-demand setting, consistently meeting "time-to-fill" targets and tight hiring deadlines.
• Agility to pivot between competing priorities and maintain strong "hiring manager" relationships through proactive communication.

It is likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Recruitment Partner, Talent Acquisition Executive, Recruitment Manager, Recruiter or Talent Partner.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!

Us;

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.