People Services Coordinator
Qualities Needed
#BelongWithUs
Are you a detail-oriented HR professional with a passion for delivering exceptional service? We are looking for a People Services Co-ordinator to join our dynamic team. In this pivotal role, you will be the heartbeat of our People Services function, ensuring our colleagues have a seamless experience from their first day and throughout their journey with us.
The Role:
As a People Services Co-ordinator, you will provide essential administrative support across the entire employee lifecycle. You will be responsible for maintaining accurate data, managing recruitment administration, and being the first point of contact for People-related queries. Your work will directly impact the efficiency of our HR operations and the quality of support we provide to our managers and colleagues.
Key Responsibilities
Every day brings something new. Supporting our colleagues is at the heart of what we do, here is a snapshot of the role in action:
- Employee Lifecycle Management: Manage all administrative tasks from onboarding to offboarding, including contract generation, reference checks, and processing leavers.
- Data Integrity: Maintain and update our HRIS (iTrent) to ensure all colleague data is accurate, compliant, and up-to-date for payroll and reporting purposes.
- Query Resolution: Act as the first point of contact for the People Services inbox, providing timely and accurate advice on policies, procedures, and general HR queries.
- Compliance: Ensure all "Right to Work" documentation and background checks are completed in accordance with legislative requirements.
- Continuous Improvement: Contribute to the ongoing review and improvement of People Services processes to enhance the colleague experience.
This is a hybrid-based with three days a week in the office after an initial induction period. You should be based in the UK and in commutable distance to our Head Office is based in Crick, Northamptonshire.
You:
To be successful in this role, you will need to be highly organised, tech-savvy, and possess excellent communication skills.
Skills and competencies
- Previous experience in an HR administrative or coordination role would be ideal, but we are open to previous administration experience and someone who is keen to learn HR.
- Technical Skills: Proficiency in HR systems (ideally iTrent).
- Attention to Detail: A meticulous approach to data entry and document preparation.
- Customer Focus: A commitment to providing a high level of service.
- Communication: Strong written and verbal communication skills with the ability to handle sensitive information with discretion.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
#BelongWithUs
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.