Renewables Sales Support Coordinator

#BelongWithUs

Ready to dive into the world of Renewable Energy and Sales Support? Excited about joining a rapidly expanding team that’s backed by private equity and geared up to conquer the Plumbing and Heating market? If so, come join us as a Renewables Estimator & Sales Support Coordinator.

The Role:

In this vital role, you will be the backbone of our Renewables Technical Sales team, providing the essential support needed to bridge the gap between initial customer interest and technical execution. As a Renewables Estimator & Sales Support Coordinator, you will manage the administrative and estimating workflow, ensuring our customers receive accurate, timely, and professional quotations for sustainable heating solutions.

You’ll be working at the heart of a team facing incredible growth. Your mission is to streamline our processes, manage customer enquiries from our branch networks, and provide the technical data needed to help our customers transition to renewable energy.

Key Responsibilities

• Estimating & Quoting: Produce accurate estimates and quotations for renewable technologies (including Air Source Heat Pumps and Solar PV) based on customer requirements and technical specifications.
• Workflow Management: Act as the first point of contact for incoming renewable enquiries, managing the CRM and tracking project progress from lead to order.
• Technical Administration: Maintain and update product databases, kit builders, and pricing structures to ensure all sales materials are current and technically sound.
• Customer Liaison: Provide exceptional support to our branch network and direct customers, answering queries regarding lead times, product availability, and basic technical specifications.
• Order Processing: Work closely with the supply chain and branches to ensure orders are processed smoothly and delivered on time for customer projects.
• Reporting: Assist the Renewables Manager by providing regular updates on sales pipelines, conversion rates, and enquiry volumes.

Location: This role is based in our offices based in Crick, Northamptonshire

You:

You are highly organised, detail-oriented, and passionate about the renewables sector. You’ll be customer-first centric, with a proactive approach to managing multiple priorities in a fast-paced environment. You’ll enjoy working collaboratively and will be committed to acting with integrity and honesty.

Skills and competencies

• Proven experience in an Estimating, Sales Support, or Project Coordination role, ideally within the Plumbing, Heating, or Construction sector would be ideal, if not then an eagerness to learn!
• Strong numerical skills with the ability to interpret technical drawings and specifications.
• Excellent communication skills, with the ability to build strong relationships with both internal colleagues and external customers.
• An interest in Renewable Energy; knowledge of MCS standards or heat loss calculations is a significant advantage.
• Ability to work under pressure and meet tight deadlines while maintaining high levels of accuracy.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.