Branch Apprentice

#BelongWithUs

We are currently recruiting Branch Apprentices within our Plumbing Trade Supplies business to help us grow, deliver sales and exceed customer expectations.  Join us as a Branch Apprentice and earn a competitive salary whilst training for a nationally recognised qualification.  No experience is necessary to be a Branch Apprentice, as long as you get a buzz from providing the best customer service, are able to guide customer choices and enhance sales.  If this sounds like you, then the Branch Apprentice role could open up a world of opportunity!

The role:

As a Branch Apprentice, you’ll act as a first point of contact for our customers, building rapport with them and encouraging repeat business. You’ll be the go-to person for all customer's needs whilst naturally promoting and embracing our inclusive team environment and we’re sure you’ll have some fun along the way! 

Key Responsibilities:

• Attracting and securing new customers and business
• Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service
• Assisting with the general duties within the branch
• Getting involved in all Branch activities, gaining exposure and supporting all areas of branch business
• Contributing towards the branch sales targets 

You:

There’s no need for any previous experience as our Specialist to the Trade Certificate (a Level 2 Trade Supplier Apprenticeship) will arm you with everything you need to know about our business and the products we sell. We’re looking for individuals with the potential to build a long lasting career within our business, who are as committed as we are about delivering outstanding service to our customers. We are looking for our leaders of the future and our experts of tomorrow. To be successful on our Apprenticeship Programme, you will:

• Enjoy meeting people and building relationships
• Get a real buzz from exceeding Customer expectations
• Be a problem solver, able to build trust and strong working relationships
• Enjoy always learning something new and feel proud to be good at what you do
• Be prepared to work hard and commit to our apprenticeship programme to build your knowledge and skills

This role will require you to take on some driving responsibilities as and when required within the Branch. This will require all applicants to be aged 18 or over.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Specialist to the Trade Certificate - Right from the start of your career with us, you’ll be supported in your development. You’ll join our Specialist to the Trade Certificate, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you’ll explore:

• Our safety culture within branch
• The products we sell and the services we provide
• What makes us different and keeps us as the number one choice for our valued customer base

Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom. 

Benefits Package and Cultural Environment:

• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.