Estimator - Plumbing & Heating

#GoWithYourFlow

Come and join us as a Estimator of Plumbing and Heating and  build your career as part of a hugely successful Estimating team.

The role:

As our Estimator, you'll support our Estimating team by assisting with the processing of incoming enquiries, creation and maintenance of contracts on our operating system, and communicating with customers and manufacturers. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Key Responsibilities:

• Work with a high level of accuracy and attention to detail. Work with spreadsheets and mass data to help drive estimating and business decisions. 

• Provide an outstanding level of customer service with all communications with our customers and manufacturers.

• Manage incoming emails and phone calls in a professional and polite manner.

• Work regularly with spreadsheets and databases ensuring processes are maintained and reviewed in line with business requirements.

• Build and maintain relationships with our branches, suppliers and customers.

• Prioritise workloads to achieve deadlines in line with set timescales.

You:

You’ll live and breathe our Customer First ethos, with an innovative and proactive approach to problem-solving.  You’ll enjoy working collaboratively with the wider Estimating team and you’ll thrive on delivering excellent support to customers and manufacturers.

Skills and competencies:

• Previous experience in a Estimating environment.
• Clear communication and able to work with various stakeholders.
• Computer literate and able to use Excel / Google Sheets (VLook Ups/Pivot tables will be seen as beneficial).
• Some knowledge of Plumbing and Heating industry would be beneficial, but by no means essential.

It is highly likely you will have an interest in working in any of the following roles and/or markets: Buying, Category, Commercial, Construction, Contract Administrator, Contracts, Customer Service, Estimating, FMCG, Manufacturing, Mechanical, Negotiation, Plumbing & Heating, Procurement, Procurement, Retail.

Us:

From boilers to bathroom suites, tubes to towel rails and everything in between, City Plumbing has all the products our customers need, and we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Our business success is built upon four non-negotiable behaviours that guide every decision, from the smallest daily task to the largest strategic initiative: "Make it safe for everyone" means prioritising well-being, ethical conduct, and compliance in all we do. "Be the customer's choice" compels us to deliver unmatched expertise, value, and service, building relationships based on trust. "Create the future" challenges us to be proactive innovators, investing in sustainable solutions and continuous improvement. Finally, "Grow stronger together" signifies our commitment to building high-performing, collaborative teams across functions, recognising that our collective strength is our greatest asset.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.